Airline fare rules apply for all changes and cancellations, please check these before continuing. These can be found on your Mix & Match email itinerary.
Important Information About Cancelling Flights
By submitting this form, you authorise Mix & Match to cancel all passengers and relevant flights as detailed. You must be the person that made the original booking and are agreeing that you have the permission of all other travellers in the booking to make the cancellation on their behalf.
- Please make sure that you have checked the airline's fare rules, as these will determine your cancellation options and any fees that may apply. You will find these on your itinerary.
- Some tickets are non-refundable and may only be held as credit for future travel.
- Some tickets are non-refundable and valid for a refund of taxes only.
- All cancellations are final and cannot be reversed.
- Any approved refund coming from the airline may take approximately 12 weeks.
For flights departing within 72 hours, please call our team on 1800 719 668. For all other flights, please click the continue button and submit your cancellation request.
For privacy and security reasons, changes to bookings can only be made by those listed on the booking, or the listed credit card holder. For more information, please refer to our privacy policy.