Before you travel

Visas and Passports

• Do I need a passport to fly?
• Does my passport need to match the name on my booking?
• What do I do if my passport details have changed?

Baggage

• Air New Zealand - Baggage Allowances
• Is carry-on baggage included? 
• Luggage Policy - Jetstar
• Luggage Policy - Qantas
• Luggage Policy - Virgin Australia
• What You Need to Know About Oversized Baggage

See all 9 articles

Special Requests

• Traveller Assistance
• How can I book a seat?
• Can I request a special meal?
• Travel Insurance
• Travelling with Children
• Wheelchairs and Special Assistance